[trx_section bottom=”4em” top=”5em”][trx_content][trx_columns count=”2″][trx_column_item][trx_list style=”ul”][trx_list_item]To get a pre-purchase advice, you may post in the theme’s forum[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]To get a response more promptly, you are recommended to use our Ticket-system[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]We try to answer your questions within 1-10 hours. However, if any delay occurs it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we could help you more profoundly.[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][/trx_list][/trx_column_item][trx_column_item][trx_list style=”ul”][trx_list_item]Please, note! We do not support queries if you do not have a purchase code.[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]Item support does not include:[/trx_list_item]
  • Customization and installation services
  • Support for third party software and plug-ins
[trx_br clear=”both”][trx_br clear=”both”][/trx_list][/trx_column_item][/trx_columns][/trx_content][/trx_section]
[trx_section box=”yes” dedicated=”no” scroll=”no” bg_color=”#f4f7f9″][trx_content bottom=”3em”][trx_title type=”2″ align=”center” top=”2em”]How to use our Support System[/trx_title][trx_block dedicated=”no” pan=”no” scroll=”no” stylization=”no” bg_overlay=”0″ bg_texture=”0″ font_size=”16″ align=”center”]

ThemeRex technical support is always there to assist their users with all
their technical questions regarding ThemeRex products.

[/trx_block][trx_columns count=”2″ bottom=”10″ top=”50″][trx_column_item align=”center”][trx_image url=”http://turbocargobrasil.tempsite.ws/wp-content/uploads/2015/07/support_1.png” link=”off” shape=”square” increment=”no”][/trx_column_item][trx_column_item][trx_list style=”ol”][trx_list_item]In the ‘Item Details’ there is a clickable banner “Support Sys” using which you are getting into tickets.[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]Or you may simply use this link themerex.ticksy.com[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]Enter your purchase key and register in the system[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]To avoid confusing, please use for Support System your own ThemeForest login[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]Fill out the ticket form[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][/trx_list][/trx_column_item][/trx_columns][/trx_content][/trx_section]
[trx_section box=”yes” dedicated=”no” scroll=”no” bottom=”3em”][trx_content][trx_title type=”2″ align=”center” top=”2em”]How to find a Purchase key[/trx_title][trx_columns count=”2″ top=”40″][trx_column_item align=”center”][trx_image url=”http://turbocargobrasil.tempsite.ws/wp-content/uploads/2015/05/support_2.png” link=”off” shape=”square” increment=”no”][/trx_column_item][trx_column_item][trx_list style=”ol”][trx_list_item]Open the ‘downloads’ tab in your account[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]Find our theme in the list of products[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]Click ‘download’ button, and in the drop down menu select “license sertificate & purchase code”[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][/trx_list][trx_block dedicated=”no” scroll=”no”][trx_button bg_style=”custom” type=”square” style=”filled” size=”large” popup=”no” link=”http://globallogistics.themerex.net/doc”]Theme Documentation[/trx_button][/trx_block][/trx_column_item][/trx_columns][/trx_content][/trx_section]
[trx_section bg_color=”#f4f7f9″ box=”yes” dedicated=”no” scroll=”no”][trx_content bottom=”4em”][trx_title type=”2″ align=”center” top=”2em”]Support Team[/trx_title][trx_block dedicated=”no” pan=”no” scroll=”no” stylization=”no” bg_overlay=”0″ bg_texture=”0″ font_size=”16″ align=”center”]

We create our themes with a thought of our customers, therefore
our team works hard to provide you best technical support in the world.

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